Privacy policy

Introduction

The policy of IMMOMMAPS NV is to resolutely comply with the privacy law.

IMMOMMAPS NV wants to comply with the law on the “General Data Protection Regulation” and all other legislation regarding the protection of personal data.

This website may not be used by minors.

This policy should be read in conjunction with the Cookie Policy and Terms of Use.

Data Controller

The data controller is IMMOMMAPS NV (BE0764 419 089), whose registered office is located at Slachthuisstraat 72, 9000 Gent.

Email: info@immomaps.be

Every user has the right to be forgotten, this can easily be done by sending an e-mail to the data controller (IMMOMAPS NV).

Data collection

What data do we collect?

Your personal data: first name & last name
Your electronic data: e-mail address, telephone number, technical info from your browser and device & IP addresses
Your administrative data: username & password
Your account data: account settings, your publications (info, photos, contact details)
Your professional data: company number, trade name, address, e-mail address, telephone number, BIV-recognition (if applicable), logo & website hyperlink
Your billing data: trade name, address, VAT number
Your activities (incl. time and date): searches, favorite listings, search history & sent messages

How do we collect your data?

We collect your data via cookies, Google Analytics, during the registration process and afterwards when you use our website and enter information in your account.

What are the purposes of the data collection?

We collect data to:

Protect our users' data,
Protect, improve and maintain our website,
So that users can properly use the website, such as publishing, sharing contact information, or contacting other users,
To be able to publish the public data of our professional users,
For sending relevant emails (automatic or otherwise), mail, newsletters, important updates, user information, mailings of set searches, messages from users who respond to your publication, service messages.
To inform our users about products and/or services of ImmoMaps or third parties.
For the management of our administration & billing (billing data will not be published on ImmoMaps),
For the settlement of any disputes,
To create web statistics,
To comply with the legal basis.

How is the data protected?

We protect data by:

Cooperating with confidential partners for hosting (Combell), storage (Combell & Amazon) & payments (Mollie), against unauthorized access and/or modification of your data,
Mollie has taken various technical and organizational security measures to protect your data and to comply with applicable laws and regulations. For example, Mollie uses network segmentation, techniques such as firewalls, anti-DDoS systems and file integrity monitoring, strong user authentication, encrypted transfer of information, monitoring and alerting, and Mollie uses industry best practices for adequate encryption and system configuration,
Require employees and subcontractors to treat all personal data confidentially,
Protect personal data from loss, disclosure and theft,
Protect the integrity of the data.

How long is the data kept?

Data is stored no longer than necessary, from which ImmoMaps uses the following storage periods:

Your personal data: up to 6 months after you have deleted your account,
Your electronic data: up to 6 months after you have deleted your account,
Your administrative data: up to 6 months after you have deleted your account,
Your account data: up to 6 months after you have deleted your account,
Your professional data: after deleting an office, professional data is archived and stored for 10 years,
Your billing data: invoices are archived and stored for 10 years,
Your activities (incl. time and date): up to 6 months after you delete your account,
Cookies: cookies are valid for 100 days.

What are your rights?

Right to inspect/access your account
Right of rectification
Right to be forgotten
Right to file a complaint
Right to withdraw consent
Right to restriction of processing
Right to portability of personal data
Right to oppose decisions based on automated processing

Data retention and account deletion

We will retain data until it is no longer necessary to provide our services, or until your account is deleted (whichever comes first). This will be considered individually in each case and will depend on things such as the nature of the data, why it was collected and processed and the relevant legal or operational requirements surrounding retention.

When you delete your account, we delete all content you have posted, as well as your data. If you want to delete your account at any time, go to your account settings.

Where will your data be processed?

ImmoMaps only processes your data within the European community.

Links

IMMOMMAPS NV cannot be held liable for the content or consequences of links to third-party websites.

Changes to the privacy policy

IMMOMMAPS NV has the right to make changes to the privacy and cookie policy. Changes will be published directly on our website.

Cookies

We use cookies and similar technologies for several purposes, depending on the context or service, including:

Recognizing you if you sign in to use our offerings. This allows us to provide you with recommendations, display personalized content, and provide other customized features and services.
Keeping track of your specified preferences. This allows us to honor your likes and dislikes, such as your language and configuration preferences.
Detecting and preventing fraudulent activity and improving security.
Conducting research and diagnostics to improve our offerings.
Reporting, which allows us to measure and analyze the performance of our offerings.

First-party cookies

Strictly Necessary cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are often set in response to actions made by you, which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
Functional cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages.
Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
Targeting cookies: These cookies may be set through our site and may be used to build a profile of your interests and show you relevant adverts on other sites.

Third-party cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

What are your choices regarding cookies?

Browser settings: You can also manage browser cookies through your browser settings. The 'Help' feature on most browsers will tell you how to remove cookies from your device, prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies, and when cookies will expire. Check the support site for your browser to understand privacy settings available to you. If you block or reject some of our cookies through your browser’s settings, you might not be able to use certain offerings that require you to sign-in to an account and some features and services may not work. You might also have to manually adjust your preferences or settings every time you visit our website.

Google Analytics Cookies

We use Google Analytics to investigate the utilization of our site of users and visitors. Google Analytics assembles data about site use through cookies. The data assembled identifying with our site is utilized to make reports about the utilization of our site.

Name of cookieExpiry periodPurposeCompany_gaPersistent - 2 jaarAnalyticsGoogle Analytics, Google LLC_ga_JMDY11H0YJPersistent - 2 jaarAnalyticsGoogle Analytics, Google LLC_gatPersistent - 2 jaarAnalyticsGoogle Analytics, Google LLC_gidPersistent - 1 dagAnalyticsGoogle Analytics, Google LLCgaVisitorTypeLongPersistent - 2 jaarAnalyticsGoogle Analytics, Google LLCgaVisitorTypeShortPersistent - 30 minutenAnalyticsGoogle Analytics, Google LLCFacebook Pixel
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Collects anonymous statistics regarding usage of the immomaps.be website. These are third-party cookies. While immomaps.be 's use of Facebook causes these cookies to be used, immomaps.be itself does not control the data within the cookies themselves. The names of the cookies listed are provided as examples. immomaps.be does not directly control the names of the cookies involved, and the actual names may differ.

These cookies enable us to:

Determine the effectiveness of certain marketing campaigns
Collect additional anonymous statistics

Latest version: 14/05/2022